Zhongke Meiling Highly Pay Attention to Customer Experience
Time: April 03, 2024

Since the start of the new year in 2024, all teams in the Overseas Marketing Department have devoted themselves to work with full enthusiasm and achieved full results in the first quarter. Product quality and user experience have been widely recognized by customers. Zhongke Meiling has been selected and recognized by customer due to its stellar international reputation and positive product feedback, owing to its core strengths, which include a user-centric service philosophy and a commitment to delivering excellent product quality.

 

Complete delivery on time and with quality

2℃~8℃ pharmacy refrigerator series YC-130L/YC-315L/YC-395L/YC-525L and -86℃ ultra-low temperature freezer series DW-HL100/DW-HL528/DW-HL778. For the 2℃~8℃ pharmacy refrigerator, it adapted multi-duct vortex air circulation cooling design that made them perform well in temperature uniformity to safeguard sample. They are equipped with high –precision microcomputer temperature control system and ensures the temperature range in 2℃~8℃. And it comes with 1 high-brightness digital temperature display ensuring the display precision in 0.1℃. And the -86℃ ultra-low temperature freezer, which incorporate two compressor, if one is damaged, the other one could keep the temperature at -70℃ stably, ensuring the safety of stored samples. In addition, it equipped hydrocarbon refrigerants with ultra low GWP minimize thermal radiation, contributing to excellent energy efficiency. And the DW-HL100 which is a high performance undercounter type ultra-low temperature freezer, escorted for laboratory research materials, pharmaceutical raw materials. Zhongke Meiling made every effort to support the production and delivery of the products, so as to put the freezers into use as soon as possible to facilitate medical institutions and laboratories. The delivery not only met the stringent quality standards but also ensured the promised quantity was fulfilled.

Production is controlled at all levels

Zhongke Meiling insists on being customer-centered and focusing on user experience. Customers attach great importance to product quality and transportation issues. We know that quality is the life of an enterprise and the basis of market competition. From production to sales, inspections and responsibilities at all levels are implemented to build a safe defense line for sample storage. From the optimization of manufacturing processes, quality process control, personnel training, product research and development, etc. we are constantly optimizing and improving. The 2,000-square-meter testing room has a total of 350 testing stations, 15 ordinary cold  lines, and 9 cryogenic production lines. It has equipped with complete testing equipment. Each product will undergo quality testing before leaving the factory and be checked at all levels. 

(The QC is testing the product)

 

Logistics and transportation safety

In order to avoid damage to the apparent quality of the product during logistics and transportation, an innovative reinforcement buffering process is placed in the gap between the product and the container, which reduces dynamic friction during transportation and reduces product transportation damage.

We highly attach great importance to the user experience, from product quality to delivery and service are worthy of customer trust. Zhongke Meiling has demonstrated the excellent level of medical equipment, giving new impetus to Saudi Arabia’s medical system. In the future, Zhongke Meiling will continue to accelerate innovation and empower global medical and scientific research, interpret the power of Chinese quality products and adhere to the slogan“Better Science, Better Life”.

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