Technical Support

After Sales & Technical Support

If you have any problem of our product,please send the detailed information including model,serial No.,error code or problem descriptions to our technical service email:technical.service@zkmeiling.com,technical engineers will provide you with solutions at the soonest.Thanks for your cooperation!

Technical Support Process

Technical service time（00:00-24:00）

24 hours technical support and customer service system provide fast, detailed and professional responses for your questions.We optimized our service system and give rapid respond to the general inquiry and quality problem report, and give out solutions.

Customer service active return visit service

Return visits to customers on a regular basis to understand their problems, satisfaction with services and a series of suggestions from customers to the company, and effectively handle return visits.

Customer technical training video

Through the video, we will explain to customers the use method, precautions and handling methods of simple faults of each product model.